Posts about Support & Services

CCaaS: Was ist Contact Center as a Service | und warum Eleveo?

Bedeutung von CCaaS Was ist CCaaS? Contact Center as a Service (CCaaS) ist eine cloudbasierte...
1 minute read

Call Center-Schrumpfung: Was ist das und wie kann man das Kundenerlebnis davor schützen.

Das Führungsteam eines Callcenters macht sich wahrscheinlich mehr Sorgen um das Serviceniveau...
5 minute read

Die 10 besten Praktiken zur Qualitätssicherung im Call Center | Eleveo

Kontaktzentren bearbeiten mehr Kundeninteraktionen - und komplexere Interaktionen - als je zuvor,...
3 minute read
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About Elevēo

Elevēo was formed to provide easy to use, results oriented software & expertise for customers who don’t want features that they do not need clogging up their workflow.

Our products do only what you need to get results, are built using modern frameworks and cloud native technologies and are priced based on how much you use them. Elevēo products are birthed from ZOOM International with its rich WFO history and award-winning products, services and reputation for service.

We believe that Workforce Management can and should be an intuitive and easy process that contributes to employee engagement while supporting an exemplary customer experience.