Customer Sentiment – Is There Anything More Important?
Understanding customer sentiment and providing managers with actionable insights into what’s...
6 minute read
Generative AI: Automating Quality Management and Fueling Conversation Analytics
Introduction Rising call volumes, increasingly complex calls and maintaining a qualified agent...
5 minute read
Call Center Data Protection and Management – Your Business Depends On It In More Ways Than One.
Your data management tools and practices can either protect your organization or put it at risk....
3 minute read
About Elevēo
Elevēo was formed to provide easy to use, results oriented software & expertise for customers who don’t want features that they do not need clogging up their workflow.
Our products do only what you need to get results, are built using modern frameworks and cloud native technologies and are priced based on how much you use them. Elevēo products are birthed from ZOOM International with its rich WFO history and award-winning products, services and reputation for service.
We believe that Workforce Management can and should be an intuitive and easy process that contributes to employee engagement while supporting an exemplary customer experience.